Registration & payment are preferred through our website via our secure online registration available to you 24/7. Only credit card payments are accepted on our website. Credit card payments may also be taken over the phone. If you are paying by Venmo, Zelle, cash, check, or gift card (see gift card policies) you must contact the desk in person or at [email protected] or (914) 617-8541

Gift Certificates

Gift certificatescan be applied toward any Railyard Arts class, workshop, camp, or lesson. Gift certificates are not redeemable for cash and cannot be used to purchase items in the shop. Gift certificates are valid for one year from the date of purchase and are non-refundable.

A full refund will only be given if a class is canceled by Railyard Arts Studio. Students wishing to withdraw from a class must submit their request in writing no less than 4 days prior to the start of the class (email is acceptable). If a withdrawal request is received in an email 4 days or more prior to the class, a refund, less a 4% processing fee, will be issued to the purchaser’s credit card. If a registration was made via Venmo, Zelle, cash, or check, the refund will be processed in the same method it was received (no processing fee applies). Withdrawal requested between 2-3 day prior to the start of the class will receive a refund of half the enrollment fee (less the processing fee, if applicable). No refund or credit will be given if withdrawal is requested 1 day prior to the start or the day of class. 
There will be no refunds after 1 year from initial date of payment. If applicable, any refunds after the 1 year expiry date may be held as a credit.

Refunds may be held as a Railyard Arts Credit. Credits may be used toward any class, workshop, lesson, or firing fee. Credits do not apply toward shop purchases. 

Workshop tickets are non-refundable once purchased. If participants become unable to attend the workshop after the tickets have been purchased, they are welcome to pass their tickets on to a friend or family member who could attend in their place.

Gift certificate purchases are non-refundable and are valid 1 year from purchase date (see gift certificate policies in payments).

Minimum Enrollment

Every class, camp, and workshop has a minimum number of students required to run. Any class, camp, or workshop below that minimum may be subject to cancellation or postponement. Please register early to ensure your program runs! A full refund will be issued if minimum enrollment is not met (see refunds). 

Closing Policies

Closings due to inclement weather or other issues will be posted on our website. Students will also be contacted via email about cancellations. Make-up classes are typically scheduled at the end of each session and communicated via email. If there are more than two classes missed due to inclement weather and make-ups cannot be scheduled, a Railyard Arts credit will be given to the students.

Class make-ups are only scheduled if a class is canceled by the Studio due to weather, illness, or other issues (see closing & cancellation). However, we understand that emergencies and other unforeseen circumstances can arise for students throughout the session. Please notify your instructor and the front desk (email [email protected]) as soon as possible if you will be missing a class. Pottery students may request to do a make-up during open studio time once per session. You MUST receive approval to do this! Make-ups are not guaranteed. Make-ups must be done within the same session of the missed class.

Material Lists for each class are available on each class page. Materials lists are just suggestions and you are welcome to bring any supplies you already have. Turpentine is not allowed at the studio! Clay students must receive approval from their instructor to use non-studio glazes. Before purchasing supplies for a class, please confirm with the studio that your class has met its minimum enrollment (see closing & cancellation).

Contact information for registered students will be shared with our teachers. We primarily communicate via email about class cancellations, policies, etc. We cannot guarantee you will receive all information if you do not provide a valid email address. You will receive promotional material ONLY if you sign up for our email newsletter. Contact information is not shared with any personnel other than studio staff and our IT team. 

Railyard Arts Studio reserves the right to dismiss any student for any inappropriate behavior. We are a community studio and expect every student to respect one another, the staff, and the studio space. 

It is assumed upon registration that you agree to the following: Railyard Arts Studio is not responsible for the safekeeping of my personal belongings while I attend class. I understand that classes may be physically strenuous, and I voluntarily participate in them with full knowledge that there is risk of personal injury, property loss, or death. I agree that neither I, my heirs, assigns or legal representatives will sue or make any other claims of any kind whatsoever against Railyard Arts Studio or its members for any personal injury, property damage/loss, or wrongful death, whether caused by negligence or otherwise.

At Railyard Arts Studio, we welcome individuals of all abilities and are committed to creating an inclusive, supportive environment. Students are welcome to have parents, guardians, or support professionals present during classes and lessons as needed. Our studio is located on the first floor with handicap-accessible parking, making it fully motility accessible. Our staff is Inclusive Initiative-trained and experienced in working with neurodivergent individuals. If you or your child require any accommodations, we are happy to assist—please contact us at [email protected] or (914) 617-8531.

• Nontoxic paint thinner such as Turpenoid Natural can be used but must be taken home with you.  PLEASE DO NOT pour down drain or leave in trash.
• Transport all solvents in glass jars to be disposed of properly at home.
• No mineral spirits or turpentine are allowed in the studio!